Groupe
Louis Lafrance
Mémorial
Louis Lafrance
Mémorial
For the respect of your values
Célébrant laïc agréé (CLA)
This title is exclusive to the Groupe Louis Lafrance Mémorial (GLLM). It is associated with very high quality rules. To be a « célébrant laïc agréé », each celebrant were selected according to their personal qualities. They also received a basic 16-hour training and must complete their knowledge for a minimum of 50 hours per year. They get the CLA designation after a successful written and practical exam.
These celebrants also have access to a documentary database to update their knowledge and share it.
Code of ethics
The « célébrant laïc agréé » are required to adhere to a code of ethics to protect the families, funeral centers, profession and reputation of the deceased.
Audits
The GLLM carries out regular audits of the « célébrant laïc agréé ». These audits are designed to assess the level of quality required to be CLA.
Complaints
A complaint management process is available to allow families and funeral homes to express their dissatisfaction with a celebrant. The main purpose of this process is to promote the continuous improvement of the CLA celebrations.
This title is exclusive to the Groupe Louis Lafrance Mémorial (GLLM). It is associated with very high quality rules. To be a « célébrant laïc agréé », each celebrant were selected according to their personal qualities. They also received a basic 16-hour training and must complete their knowledge for a minimum of 50 hours per year. They get the CLA designation after a successful written and practical exam.
These celebrants also have access to a documentary database to update their knowledge and share it.
Code of ethics
The « célébrant laïc agréé » are required to adhere to a code of ethics to protect the families, funeral centers, profession and reputation of the deceased.
Audits
The GLLM carries out regular audits of the « célébrant laïc agréé ». These audits are designed to assess the level of quality required to be CLA.
Complaints
A complaint management process is available to allow families and funeral homes to express their dissatisfaction with a celebrant. The main purpose of this process is to promote the continuous improvement of the CLA celebrations.